Post-origination is often framed too narrowly as collections. A stronger servicing strategy can support earlier intervention, better treatment, retention, and safer growth across the portfolio.
Many lenders focus AI efforts on origination, but some of the most commercially meaningful opportunities sit after approval, where earlier visibility, better treatment, and safer growth can still change outcomes.
Carrington Labs CEO Jamie Twiss and Deputy CEO Kasey Kaplan joined Fintech Confidential to discuss why lenders need a fuller view of risk beyond traditional credit scores.
AI can create real value in lending without owning the final decision. Here is where assistive AI fits best, and how to keep the outcome controlled.
A practical AI readiness scorecard for lenders to assess workflow fit, consequence of error, controls, explainability, and production readiness before deployment.
